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Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

 

 

Collected information

In order to provide you with a smooth shopping experience at pippasmall.com we collect the following Personal Information about you:

Name

Date of Birth

Billing and Delivery Address

Telephone Number

Email Address*

Items ordered

*We also collect your email address when you opt in to join our newsletter.

 

 

When may my information get collected

Information regarding your visit to pippasmall.com may be collected by Pippa Small. This includes:

Your location geographically

Your browser

Your device type

How you were referred to us

Search terms you used to get to us

What you browsed on the website

How long you stayed on the website for

 

 

How we use information 

To process your order, we need to take payment details and know where to deliver your jewellery.

Our postal and courier services have access to your delivery address in order to be able to dispatch your jewellery to your chosen address.

Information regarding your visit to pippasmall.com including what you have browsed or bought is used to improve your experience on our website.

Managing your order – you’ll need an email address and password to place an order, view any past orders and edit your personal information.

We may also contact contact you via the below channels:

E-mail

We will email you once an order has been placed to remind you of what has been ordered.

We send newsletters to customers, these are used to inform you about new launches, sales/special offers and information we think you’ll find interesting. It is easy to stop receiving these newsletters by clicking on the ‘unsubscribe’ button found on the bottom of each communication we send.

Phone

If there is an issue with your order or we need to refund/take any further payments, we may need to call you on the phone.

Post

Marketing communications may be sent by post if we have had your permission. If you’d like us to stop sending these to you, please notify us via email on shop@pippasmall.com with your full name, door number and postcode.

 

What are your rights

You have the right to obtain confirmation that your data is being processed, request access to your personal data and the right to be forgotten. You can make a request by email to enquiries@pippasmall.com or in writing the below address and we will come back to you within 30 days.

 

Pippa Small

201 Westbourne Grove

W11 2SB

London