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Collected information

In order to provide you with a smooth shopping experience at pippasmall.com we collect the following Personal Information about you: Name Date of Birth Billing and Delivery Address Telephone Number Email Address* Items ordered *We also collect your email address when you opt in to join our newsletter.    

When may my information get collected

Information regarding your visit to pippasmall.com may be collected by Pippa Small. This includes: Your location geographically Your browser Your device type How you were referred to us Search terms you used to get to us What you browsed on the website How long you stayed on the website for    

How we use information 

To process your order, we need to take payment details and know where to deliver your jewellery. Our postal and courier services have access to your delivery address in order to be able to dispatch your jewellery to your chosen address. Information regarding your visit to pippasmall.com including what you have browsed or bought is used to improve your experience on our website. Managing your order – you’ll need an email address and password to place an order, view any past orders and edit your personal information. We may also contact you via the below channels:

E-mail

We will email you once an order has been placed to remind you of what has been ordered. We send newsletters to customers, these are used to inform you about new launches, sales/special offers and information we think you’ll find interesting. It is easy to stop receiving these newsletters by clicking on the ‘unsubscribe’ button found at the bottom of each communication we send.

Phone

If there is an issue with your order or we need to refund/take any further payments, we may need to call you on the phone.

Post

Marketing communications may be sent by post if we have had your permission. If you’d like us to stop sending these to you, please notify us via email on shop@pippasmall.com with your full name, door number and postcode.  

What are your rights

You have the right to obtain confirmation that your data is being processed, request access to your personal data and the right to be forgotten. You can make a request by email to enquiries@pippasmall.com or in writing at the below address and we will come back to you within 30 days.  

Pippa Small 201 Westbourne Grove W11 2SB London